This quick-access guide is like having a manners expert by your side when you want to:

• talk with friends or strangers confidently
• dine out or dine in with graciousness
• use email, the phone, and written correspondence effectively
• plan a wedding or special gathering with style
• model manners and kindness for your kids and others

Make etiquette emergencies a thing of the past and discover the joy of being comfortable, generous, and sure in every situation.